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Privacy Policy

Effective Date: January 2026

1. Who We Are

Our website address is: https://hrcsusa.com. HRCS USA provides independent handyman and home repair services in Houston, Katy, and surrounding areas of Texas.

2. Mobile Messaging & SMS Consent

  • Consent: By providing your phone number through our website forms and checking the consent box, you explicitly agree to receive SMS (text) messages from HRCS USA for service updates, estimates, and appointment scheduling.
  • Frequency: Message frequency may vary based on your requests. Message and data rates may apply.
  • Opt-out: You may opt out of SMS messaging at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message that you have been unsubscribed.
  • Help: Reply HELP for more information or contact us at info@hrcsusa.com.

3. Privacy of Phone Numbers (A2P Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Sharing & Security

We do not sell, rent, or lease customer information to third parties. We may share personal information with trusted service providers who help us operate our website, communicate with customers, process payments, schedule services, provide invoicing, maintain website security, or provide other business services. These providers may process personal information only as necessary to provide their services to us.

5. Cookies & Media

  • Cookies: If you leave a comment or fill out a form, you may opt-in to saving your name and email in cookies for your convenience. These last for one year.
  • Media: If you upload images to our site, please avoid including embedded location data (EXIF GPS).

6. Data Retention & Your Rights

  • Retention: We retain personal information only for as long as reasonably necessary to provide our services, communicate with customers, maintain business and transaction records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
  • Your Rights: Depending on applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to opt out of certain processing activities, where applicable. To submit a privacy request, contact us at info@hrcsusa.com.

7. Contact Information

If you have questions about this policy, please contact us:

  • Owner: Roman Hrytsiv
  • Email: info@hrcsusa.com
  • Phone: 979-746-6866

8. How to Submit a Privacy Request

To request access to, correction of, deletion of, or a copy of your personal information, contact us at info@hrcsusa.com. Please include enough information for us to understand and process your request.

9. Third-Party Services

We may use third-party service providers to operate our website and business, including providers for website hosting, communications, scheduling, payment processing, invoicing, analytics, security, and other business functions. These providers may have access to personal information only as necessary to perform services on our behalf and are expected to handle such information appropriately.

10. Information We Collect

We may collect personal information that you voluntarily provide through our website, including your name, phone number, email address, service address, project details, appointment information, and other information you choose to provide when requesting our services. We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage information.